Enterprise applications are designed to coordinate multiple functions and business processes.
Enterprise systems integrate the key internal business processes of a firm into a single software system to improve coordination and decision making. Supply chain management systems help the firm
manage its relationship with suppliers to optimize the planning, sourcing, manufacturing, and delivery of products and services. Customer relationship management (CRM) systems coordinate the
business processes surrounding the firm’s customers. Knowledge management systems enable firms
to optimize the creation, sharing, and distribution of knowledge. Intranets and extranets are private
corporate networks based on Internet technology that assemble information from disparate systems.
Extranets make portions of private corporate intranets available to outsiders.
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