Summary This was the first chapter covering the tools used to evaluate new product proposals. Because evaluation actually begins prior to ideation (that is, deciding where to seek ideas), we first looked at the product innovation charter. By focusing the creative activity in certain directions, the charter automatically excludes all other directions and thus, in effect, evaluates them negatively. Once the strategic direction is clear, most firms undertake a market analysis of the opportunity described by it. The customer should be a major input to any product innovation program, and immediately after strategic decisions have been made is an excellent time to seek this input. Then, as the ideas begin to roll in, an initial response is made—highly judgmental, quick, and designed primarily to clean out the worthless ideas. Once an idea passes that test, more serious evaluation begins. The tool at this point is concept testing, or concept development, which now has a lengthy history of successful use. The chapter gave the overall procedure for concept testing, including its purposes, options in concept format, respondent selection, and the interviewing procedure. An immediate benefit of concept testing is that it gives management the information needed to make the judgments required by the scoring models used in the following step: the full screen of the concept, which is the subject of Chapter 10.
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