Human beings have a strong need to 27…….their experiences and problems into words. That is why everyone 28………a ‘friendly ear’-someone who is 29……to listen to their troubles and joys. But few people 30…….. what a complex skill listening is. To be a good listener requires great 31…….of concentration, which can only be gained through practice. There are two reasons why listening is often such hard 32….. . The first is simply that people much prefer to speak. How often have you 33…….what someone has said because you were thinking about what you were going to say in 34……….? The second reason is that people speak too slowly. The average speed is about 125 words per minute, 35………is not fast enough for the human brain. It 36……..too much time for the concentration to fail, as the brain tries to 37……..itself busy with other , irrelevant thoughts. Next time you are in a listening 38………, try to predict what the speaker is going to say. Ask yourself questions about what is being said, and 39……..if the speaker answers them. Finally, make quick summaries in your head of the main 40……..that have been made. All of these things will 41…….you to concentrate and make you a better listener.
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