outsourcing and building long-term partnerships with critical players in the apply chain.Sustainability: Operations managers continuing battle to improve productivity is concerned with designing products and processes that are ecologically sustainable. This means designing green products and packaging that minimize resource use, can be recycled or reused, and are generally environmentally friendly.Rapid product development: Technology combines with rapid international communication of news, entertainment, and lifestyles is dramatically chopping away at the life span of products. OM is answering with new management structures, enhanced collaboration, digital technology, and creative alliances that are more responsive and effective.Mass customization: Once managers recognize the world as the marketplace, the cultural and individual differences become quite obvious. In a world where consumers are increasingly aware of innovation and options, substantial pressure is placed on firms to response in a creative way. And OM must rapidly respond with product designs and flexible production processes that cater to the individual whims of consumers. The goal is to produce customized products. Whenever and wherever needed.Just-in-time performance: Inventory throughout the supply chain requires financial resources, hides quality issued, and constrains response to ever-shorter product life cycles. These forces push operations managers to work with their supply chains to viciously cut inventories at every level.Trao quyền nhân viên: sự bùng nổ kiến thức và một môi trường làm việc nhiều kỹ thuật có kết hợp để yêu cầu các thẩm quyền thêm ở nơi làm việc. OM đáp ứng bằng làm phong phú thêm công việc và di chuyển thêm ra quyết định để cá nhân đóng góp.Xu hướng là một phần của các thú vị OM thách thức hiện nay phải đối mặt với hoạt động quản lý
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