CONTENTSPREFACE iiiSUMMARY vACKNOWLEDGMENTS xiiiFIGURES xviiTABLES xviiChapter1. INTRODUCTION 1Scope and Objectives 2. Method of Research 2Organization of This Report 42. THE INVESTIGATIVE FUNCTION 6Objectives 6Manpower Allocation 7Investigator Status 8Supporting Activities 9Special Projects and Innovative Programs 12Conducting Investigations 15Organization and Management of Investigative Units 19Pervasive Problems of Investigative Units 293. MEASURING EFFECTIVENESS 34Introduction 34Performance Measures 354. PREVIOUS STUDIES OF THE INVESTIGATIVE FUNCTION 415. THE DAILY ROUTINE 46Kansas City Detective Case Assignment File 47How Detectives Spend Their Working Hours 52Mix of Cases 53Workload 55Working on Cases 57Duration of Cases - 62Summary 646. ANALYSIS OF HOW CRIMES ARE SOLVED 65Data from First Five Departments 66Initial Identification 68No Initial Identification 69Data from Kansas City 72Typical Cases 78Conclusions and Implications 82
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