Personal Statement Enthusiastic, confident, meticulous and self-motivated team player who works hard to achieve targets within set deadlines and completes duties to a high standard. Maintains adaptable attributes and is comfortable working as part of a team or independently.Performs equally as well in office and face-to-face roles by being able to draw upon patience and empathy to ensure the customers always feel valued. Career Objective• To secure a job in Financial Analysis Division and contribute towards customer service tasks and achieving targets. • To be a professional financial analyst in a promising firm that has substantive ambition to grow in the future. ACADEMIC QUALIFICATIONS 2013 - 2015 Cardiff Metropolitan University, UNITED KINGDOM MBA- Master of Business Administration Specialise in Finance 2009 – 2013 University of Gloucestershire (UoG), LONDON Campus, UNITED KINGDOM BA (Hons) – Bachelor Degree in Business Studies 2:1 EXPERIENCES (concurrent with college studies) June 2012 – Dec 2014. Head Waiter of 17 members, responsible for serving food and beverages at premium dining restaurant. VietEat Ltd, Holborn, London. Sales Accomplishments:• Anticipated and met guests’ needs while working efficiently in fast-paced environment.• Consistently achieved highest per-night sales averages by up-selling orders and suggesting add-ons/extras to meals• Proved the ability to multitask, handle crowds of up to 150 people, resolve customer issues and excel within a demanding, high-volume setting. Aug 2013 – Nov 2014. Accounts Assistant/Bookkeeper (1 day a week) at SJL Professional Services Ltd. Docklands, London • Provide bookkeeping services (enter sales and purchases invoices, perform bank reconciliation)• Identifying outstanding payments by cross checking customer invoices against receipts • Attending team meetings and always following up requests within given timescales • Consistently meeting targets and completing allocated tasks in a timely and accurate manner. December 2014 – May 2015. Executive Assistant at Dai Hung Phat Construction and Interior Design Co., Ltd. Ho Chi Minh • Planning and scheduling meeting and appointment with international clients.• Facilitate effective communication between two parties that do not speak a similar language by converting spoken or written English to Vietnamese, and vise versa. • Preparing and editing correspondence, reports, and presentations. May 2015. Direct Sales Agent at ANZ bank, Ho Chi Minh• Looking for new customers and cross selling ANZ products• Identify the target customer, build up and maintain positive relationship with corporate client as well as WBS companies. • Manage the Operations of ANZ’s Credit Cards and Personal loan, ensure customer’s complaints are dealt with promptly to reduce the risk of loss for the bank.• Improved financial knowledge, manage client database, and interact with font line system to support DSO team leader. SKILLS AND COMPETENCIES Computing - Competent in using Microsoft Office packages including Word, Excel and PowerPoint. Languages - Fluency in written and spoken English, using Vietnamese as native language. Interpersonal skill and relationship building skills– Held various roles in the restaurant industry to fund my studies in the UK for 6 years, (i.e. customer service provider, cashier, marketing staff), listen attentively, communicate persuasively and follow through diligently. Work well in a team and be able to communicate effectively with colleagues, customers and clients to generate repeat business through building positive relationship.
Effective Team Player- Support other members in the team by offering positive feedback and provide help if they need. Behave collaboratively to solve problems and develop innovative solutions in order to get work done efficiently.
Sales – Follow up new leads with customers and quickly pointing out the benefits of a product or service, able to work in a door to door and face to face sales capacity.
INTERESTS Sport - I always believe that maintaining a healthy body is very important. I use my free time to play badminton and ride bicycle to feel strong, fast, motivated, enthusiastic and young. Travel - I have recently travelled to many countries around Europe such as France, Italy, Netherlands, Spain, Germany, Switzerland, England and I love discovering new technologies, different countries, cultures and cuisines. Leadership - As a dedicated and reliable person, I like connecting new, motivated, driven individuals in order to look for a way to improve things, making decision and solving business problem.
PROFESSIONAL FLEXIBILITY
Ready to relocate, travel or work overtime as may be asked by the organization
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