Personnel Management
The Silvers Circular Model for Human Resources Management
The professional event coordinator must understand the scope and tech-niques of human resources management, which is an ongoing and circu-lar process, as illustrated in Figure 13-4. To effectively allocate and coordinate an event’s human assets, it is important to establish the guide-lines for managing human resources, outlining and defining policies and procedures, roles and responsibilities, communication mechanisms, and performance evaluation techniques. An event’s personnel should be uti-lized to its and their best advantage. They must be provided with the appropriate information and direction so they can perform the tasks re-quired. There must be procedures that allow them to contribute their experience, expertise, and insights to the success of the event, and ways to reward those contributions. The event coordinator may be directly in-volved throughout the process or responsible for only certain aspects
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