Setup guide to Bring Your Own Devic

Setup guide to Bring Your Own Device (BYOD)
Créé par tmo_ian le 18 juin 2013 09:54. Dernière modification effectuée par tmo_ian le 10 mars 2015 09:21.
As millions have already learned, it’s quick and easy to setup your unlocked device to work on T-Mobile’s network. Most GSM phones, such as most phones from AT&T, will work in the T-Mobile network. Use these steps to set up an unlocked non-T-Mobile device. Read the Non-T-Mobile phone & software disclaimer.

For Apple devices, see Setup guide: Apple.

Go to:
Check device compatibility
Select the right SIM card
Activate your line
Internet & MMS settings



Check device compatibility

Important:
To work on T-Mobile's network, the device must be Mobile Device Unlocked.
T-Mobile cannot assist customers with unlocking their carrier-specific device. T-Mobile recommends that you contact the carrier the device was originally sold on to request an unlock code.

To determine if a device is compatible with the T-Mobile network, follow these steps:

Use the online compatibility checker to verify compatibility.
Compatible devices may not have access to our high speed 4G LTE network.
Your device must support the frequencies used by T-Mobile.
If the checker shows "No match found," then check:
The device is GSM capable.
The device supports frequencies used by T-Mobile.
Note: If uncertain of what frequencies your device supports, contact the device manufacturer.


Select the right SIM card

Use the online SIM checker to determine which SIM card you need.
Purchase the correct SIM card. See: Buy a SIM card.


Activate your line

If you are not currently a T-Mobile customer, and need help activating a line of service for your iPhone or iPad, choose a plan that is right for you, or Contact Us.
For Simple Choice (post paid) activations: 1-877-746-0909
For Pay in Advance (prepaid) activations: 1-877-778-2107
If you are currently a T-Mobile customer, see Update your SIM card for steps to change you SIM card.


Internet & MMS settings

Internet and picture message (MMS) settings need to be configured for the T-Mobile network. To set up the Internet and MMS, follow these steps:

Insert the activated SIM card, turn on the device, and test opening a web page. Some devices may automatically work.
If internet does not work, follow steps in Generic T-Mobile data settings.
If the generic settings did not work, search the Non T-Mobile space for documents and discussions to help.
If data and MMS are still not working, contact the device manufacturer for instructions on how to enter the settings.
Note: See the Non-T-Mobile phone & software disclaimer.