It’s possible to support Viettel remotely. If there’s a need for an upgrade the process is:1. Viettel requests GHT to provide a new upgrade packagea. Based on the accepted SLA it will be deliveredb. Package will contain items described by Lucas this week2. GHT will put in this package updates of features and changes3. We can create an upgrade script which can be run in Viettel network to update system.
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