There are special rules that apply to international business e-mails. Start by addressing the recipient as Mr. or Ms and his or her surname. Do not use the recipient's first name. Keep the tone of your e-mail formal, and avoid humor that might be misunderstood.Convert all your measurement to metric, and be careful about calendar dates. The date 2/06/08 means June 2, 2008 in Europe, not February 6, 2008. To be clear, always write out the month, day, and year.If your message concerns money, be specific about what currency you are talking about. If you ask the international recipient to call you, provide him or her with the appropriate telephone country code. Also watch out for time-zone confusion. If you say you'll call the recipient at 5 p.m., make sure you are clear about whose 5 p.m. you mean.
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