Using the emergent opportunities for multimedia distribution, DMSs increasingly utilise the Internet to provide interactive demonstrations of local amenities and attractions and to enable consumers to build their own itinerary based on their interests, requirements and constraints. In addition, DMSs are utilised to facilitate the management of DMOs, as well as the coordination of the local suppliers at the destination level. DMSs are particularly significant for SMEs which lack the capital and expertise to undertake a comprehensive marketing strategy and rely on destination authorities and intermediaries for the promotion and coordination of their products (Frew & O’Connor, 1999; WTO, 2001). Interestingly it is not only DMOs that provide destination information online but a wide range of players (Buhalis & Deimezi 2004). Govers and Go (2006) demonstrate how destination identity can be projected only through the use of photographic imagery and narratives in an online environment in the context of marketing a fast growing tourist destination such as Dubai. They conclude that private sector organizations, in particular hospitality and transport, are product oriented and projected images relate primarily to the specific facilities and tourist activities on offer. In contrast, the destination marketing organization focuses on the projection of cultural identity and heritage.
đang được dịch, vui lòng đợi..
