7. what to do if the phone is not charging?
1. if the phone is totally not charging, it is most likely due to broken charger, broken USB data cable, broken battery, battery over-discharge protection, faulty phone firmware, or faulty internal charging circuits, please Replace the charger, USB data cable, battery. Reactivate, refresh the firmware. For inside charging circuits, bring the phone to a service center.
2. if the phone is not abled to be chanrged fully, it is is most likely due to non-original charger, has surpassed the allowed ambient temperature, or too many running applications during charging process. If the OPPO phone is charged using a non-original charger, the software will identify it as non-standard charger and restrict the charging current so that the phone cannot be charged fully. Moreover, if the charging temperature exceeds the normal range (0-45℃), the software will also restrict the charging input so that the phone cannot be charged fully. Phone charging environment: Keep the phone far away from heat sources, and avoid direct sunlight.
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