Although public festivals, large conventions, and other complex or
comprehensive event sites should pay particular attention to wayfinding
principles, any event of any size can benefit from employing these tenets.
Location identity and landmarks can be achieved with themes, activities,
props, inflatable sculptures, or different colored balloon arches. Paths
must be directional and should have an obvious beginning, middle, and
end, which can be achieved with story line or “Now Serving Number
____” signage, entertainment, neon traffic cones lining the route, or
brightly colored inflated tubes, along fences or suspended from the ceiling,
that change colors progressively along the path. Regions may be established
by theme, function, or entertainment, such as a “Heaven and
Hell” theme décor, food courts at expositions, conversation (quiet) zones
at networking receptions, or a Country and Western stage and a Salsa
stage at a Southwestern celebration.
Signs providing navigation choices, overview maps, and decisionpoint
placements enhance the ability of the attendee to get in and around
the event site in a manner that meets the objectives of the attendee and
delivers the progressive event experience as designed. Common examples
of these types of signs include “You Are Here” site maps, enlarged
seating charts or shuttle bus routes (and schedules), and aisle banners.
An overview site map allows the individual to establish his or her own
orientation within the macroenvironment of the event site, as well as to
determine the hierarchy of features and areas of interest. A person’s abil-
226 Chapter 7 Coordinating the Environment
ity to make the correct (or preferable) navigational choices may be enhanced
by creating “visual magnets” or sneak previews of areas or activities
ahead. This may be accomplished by including storytelling on
signage, using distinctive landmarks, or laying out the space so that inviting
sight lines are established. For education sessions at a conference, for
example, a slide or data projector could be projecting a colorful title,
opening, or “welcome” slide on the screen that may be seen from the
door to the meeting room.
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