I’m Trang Dinh, the Director of Minh Hoang An Company in Vietnam. I’m writing to you to discuss about the current troubles happening to my student DANG QUOC LAM who got a visa to study at your school this November.- Mr. Lam got a bachelor degree in Vietnam and he wants to attend an English course before taking a bachelor or a master program.- When starting application, we asked your school about whether he can register for a preparatory course at first and then apply for a different bachelor program or a master program and your school’s answer is ok.- Then, your school issued a conditional offer letter: The Hotel Administration (4 years, plus an Optional Foundation Year,Bachelor of Arts)- When he gets visa, we asked your school about the study period of this student and your school said that he will sit a placement test to see if he needs the foundation course or not. However, he has not been offered the test.- He’s arranged to enter straightly 1st year of the Hotel Administration program base on his English score in the high school score report. When we asked your school this, your school answered that this is because the new law of Cyprus Ministry of Education. Our student and we had not been informed about this at all.- We contact Mrs. Ellie and our student has come to meet her in person. If he got her points correctly, the solution is that he has to take the Hotel Administration and English classes at the same time. If he can pass 03 subjects in this semester, he can transfer to another program. I wonder how he can pass these requirements because his English at the moment is not good at all. He cannot understand the lessons because his listening and speaking skills are poor. Moreover, learning two courses at the same time will create high pressure and he won’t be able to study well. This is not what we want to offer. On the other hand, the program of Hotel Administration is not what he wants to study at the beginning.We are the one who directly responsible for his admission. This trouble may lead to unexpected damages to us, which regarding our reputation, our recruitment and our financial issue. Therefore, I greatly and urgently ask for your support. Please be flexible to help us in arrangement for him to study exactly what he has registered at your school. This student is very diligent and also very serious about his study. He only hope that he can study English full-time.I attach some related transaction documents between us. Again, please help us on this. We really hope that our student can settle his study soon.I hope to hear from you!Kind regards,
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