A brand is therefore more than a product, because it can have dimensions that differentiateit in some way from other products designed to satisfy the same need. These differencesmay be rational and tangible—related to product performance of the brand—or more symbolic, emotional, and intangible—related to what the brand represents.Extending our previous example, a branded product may be a physical good like Kellogg’sCorn Flakes cereal, Prince tennis racquets, or Ford Mustang automobiles; a service such asDelta Airlines, Bank of America, or Allstate insurance; a store like Bloomingdale’s departmentstore, Body Shop specialty store, or Safeway supermarket; a person such as Warren Buffett, Mariah Carey, or George Clooney; a place like the city of London, state of California,or country of Australia; an organization such as the Red Cross, American Automobile Association,or the Rolling Stones; or an idea like corporate responsibility, free trade, or freedomof speech.
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