- The operational losses and near miss were reviewed. No significant operational loss occurred in March 2015. There was one operational loss of around $US 2,000 incurring in April 2015 as the result of wrongly putting ATM cassettes of smaller denomination to that of bigger denomination in ATM at Hanoi Transaction Centre. Given adequate process had been put in place and the root cause was due to staff’s negligence, disciplinary action was expected to be applied for lesson learn.The rationale was provided in the above section 1.3.8.
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