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The effect of certification and acc

The effect of certification and accreditation on quality management in 4 clinical services in 73 European hospitals

Abstract

Objective. To investigate the relationship between ISO 9001 certification, healthcare accreditation and quality management in European hospitals.

Design. A mixed method multi-level cross-sectional design in seven countries. External teams assessed clinical services on the use of quality management systems, illustrated by four clinical pathways.

Setting and Participants. Seventy-three acute care hospitals with a total of 291 services managing acute myocardial infarction (AMI), hip fracture, stroke and obstetric deliveries, in Czech Republic, France, Germany, Poland, Portugal, Spain and Turkey.

Main Outcome Measure. Four composite measures of quality and safety [specialized expertise and responsibility (SER), evidence-based organization of pathways (EBOP), patient safety strategies (PSS) and clinical review (CR)] applied to four pathways.

Results. Accreditation in isolation showed benefits in AMI and stroke more than in deliveries and hip fracture; the greatest sig-nificant association was with CR in stroke. Certification in isolation showed little benefitin AMI but had more positive association with the other conditions; greatest significant association was in PSS with stroke. The combination of accreditation and certification showed least benefitin EBOP, but significant benefits in SER (AMI), in PSS (AMI, hip fracture and stroke) and in CR (AMI and stroke).

Conclusions. Accreditation and certification are positively associated with clinical leadership, systems for patient safety and clinical review, but not with clinical practice. Both systems promote structures and processes, which support patient safety and clinical organization but have limited effect on the delivery of evidence-based patient care. Further analysis of DUQuE data will explore the association of certification and accreditation with clinical outcomes.

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认证和认可 73 欧洲医院 4 临床服务质量管理的影响摘要目的。目的: 探讨 ISO 9001 认证 fi 阳离子、 医疗保健的认证和欧洲的医院质量管理的关系。设计。混合多级横断面设计方法在七个国家。外部团队评估临床服务的质量管理体系,通过四个临床路径说明使用。设置和参与者。百分之七十三的急性护理医院共 291 服务管理急性心肌梗死 (AMI)、 髋部骨折、 中风和产科分娩,在捷克共和国、 法国、 德国、 波兰、 葡萄牙、 西班牙和土耳其。主要结局指标。四种复合措施的质量和安全 [专门的知识和责任 (SER),以证据为基础组织的途径 (润滑油)、 病人的安全策略 (PSS) 和临床审查 (CR)] 适用于四个途径。结果。认证的隔离在急性心肌梗死和脑卒中的交付与髋部骨折 ; 超过表明接受最大的 sig nificant 协会与 CR 在脑卒中。认证 fi 阳离子在隔离表明小 benefitin AMI 却更积极结合了其他条件 ;最大的车流量协会是在 PSS 与中风。资格鉴定和认证 fi 阳离子组合表明至少 benefitin 润滑油,但车流量方面受益爵士 (AMI)、 PSS (急性心肌梗死、 髋部骨折和中风) 和铬 (急性心肌梗死和中风)。结论。资格鉴定和认证 fi 阳离子是呈正相关,与临床部门的领导,系统为病人安全及临床应用的评价,但不是与临床实践。这两个系统促进结构和进程,支持病人安全及临床的组织,但对以证据为基础的病人护理服务的交付的影响有限。杜克数据进一步分析将探索协会认证 fi 阳离子和临床结果的认可。
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The effect of certification and accreditation on quality management in 4 clinical services in 73 European hospitals

Abstract

Objective. To investigate the relationship between ISO 9001 certification, healthcare accreditation and quality management in European hospitals.

Design. A mixed method multi-level cross-sectional design in seven countries. External teams assessed clinical services on the use of quality management systems, illustrated by four clinical pathways.

Setting and Participants. Seventy-three acute care hospitals with a total of 291 services managing acute myocardial infarction (AMI), hip fracture, stroke and obstetric deliveries, in Czech Republic, France, Germany, Poland, Portugal, Spain and Turkey.

Main Outcome Measure. Four composite measures of quality and safety [specialized expertise and responsibility (SER), evidence-based organization of pathways (EBOP), patient safety strategies (PSS) and clinical review (CR)] applied to four pathways.

Results. Accreditation in isolation showed benefits in AMI and stroke more than in deliveries and hip fracture; the greatest sig-nificant association was with CR in stroke. Certification in isolation showed little benefitin AMI but had more positive association with the other conditions; greatest significant association was in PSS with stroke. The combination of accreditation and certification showed least benefitin EBOP, but significant benefits in SER (AMI), in PSS (AMI, hip fracture and stroke) and in CR (AMI and stroke).

Conclusions. Accreditation and certification are positively associated with clinical leadership, systems for patient safety and clinical review, but not with clinical practice. Both systems promote structures and processes, which support patient safety and clinical organization but have limited effect on the delivery of evidence-based patient care. Further analysis of DUQuE data will explore the association of certification and accreditation with clinical outcomes.

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对认证认可的质量管理的4个临床服务在欧洲的73家医院

摘要

目的。探讨ISO 9001认证fi阳离子之间的关系,在欧洲的医院医疗认证和质量管理。

设计。混合方法的多层次的横断面设计的七个国家。外部团队评估临床服务质量管理系统的使用,四临床路径说明。

设置和参与者。七零三急性护理医院共有291个服务管理的急性心肌梗死(AMI),髋部骨折,中风和产科分娩,在捷克共和国,法国,德国,波兰,葡萄牙,西班牙和土耳其。

主要结果测量。质量和安全[专业的知识和责任四复合措施(SER)的途径,以证据为基础的组织(EBOP),病人安全策略(PSS)和临床检查(CR)]适用于四

结果的途径。认证的隔离表明效益fiTS在AMI和行程超过交货和髋部骨折;最大的SIG镍fi斜面与CR中风协会。该fi阳离子隔离不大好fi锡AMI但在其他条件有更积极的协会;最大的意义fi也会在PSS与中风。的认可和认证fi阳离子结合显示至少有好fi锡EBOP,但显fi斜面效益fiTS在SER(AMI),在PSS(AMI,髋部骨折和中风)和Cr(急性心肌梗死和中风)。

结论。认证及认证fi阳离子呈正相关临床领导,对患者的安全性和临床审查制度,但不与临床实践。这两个系统促进结构和过程,支持病人的安全性和临床的组织,但对循证护理病人的分娩的影响有限。杜克数据的进一步分析将探讨该fi阳离子与临床结果的认可

协会。
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