The complexity of the SAP software might also explain why SAP customers trained almost two times the number of administrators than Oracle customers to support the software. SAP customers complained about the thousands of tables that can be configured, and explained that changing those tables is extremely difficult. It is both time consuming and costs tens of thousands of dollars because of the training and technical effort involved. Implementation time in calendar months does not vary that greatly between SAP and Oracle customers, as demonstrated in Chart 8. Larger implementations take approximately 2 years; medium implementations take 14-16 months; and smaller implementations take approximately 6 months to implement. However, the external resources required to implement are far greater for SAP customers, as shown in Chart 7. Chart 8
đang được dịch, vui lòng đợi..
