How We Served America in Fiscal Year 2013Issued 16 million new and replacement Social Security cards Completed over 3 million overpayment actionsPerformed 1.6 billion automated Social Security Number verifications Reconsidered 803,000 denied disability applicationsPosted more than 251 million earnings items to workers' records Decided nearly 794,000 hearing requestsCompleted 53 million transactions on our National 800 Number Completed over 176,000 Appeals Council reviewsAssisted more than 43 million visitors in our field offices Registered over 6.3 million users for my Social Security, a personal online accountReceived approximately 5 million retirement, survivor, and Medicare applications Oversaw approximately 5.9 million representative payeesCompleted about 3 million initial disability claims Completed nearly 430,000 full medical continuing disability reviewsCompleted more than 2.6 million Supplemental Security Income non-disability redeterminations Provided over 321,000 disability beneficiaries with employment supportFor examples of alignment of Open Government Plan 3.0 with our Agency Strategic Plan for Fiscal Years 2014-2018, go to Appendix A.
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