As many European cultures have already known for years, being good at conversation is akey skill-both socially and in business. -----------------. These companies are gradually recognizing that good conversation is more than just making sure the person you're speaking to has got your -message. -------------------. This two-way interaction generates idea aftern idea.Mark Satchell of TDR International says: "Managers used to see their staff chatting as a sign of them wasting their time or not having enough to do. What managers failed to see was the way conversation builds relationship-between employees and between staff and their managers. -------------. This in turn aids company loyalty, staff retention and, ultimately, productivity
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