INTERSHIP DAIRY 1.First week (from March 19 th to March 20th ,2015):I went to the company two days: Thursday and Friday.Working time:- Afternoon: from 1:00 pm to 5:00 pmDate Tasks ResultsThursday ,March 14th -Visiting the company and getting acquainted with a lot of staffs- Having my manager sign paper for my internship report.- Reading catalogues and some document relating my future internship job -understand a little bit about the companyFriday,March 15th - Learning about internship content, jobs and receptionist duties. - Observing the receptionists working and communicating with customers.- Learning price list, services for. - Understand little bit about the company2. Second week (from March 24th to March 27th, 2015):I went to the company four days: Tuesday, Wednesday, Thursday, and Friday.Working time: - Afternoon : from 1:00pm to 5:00pm Date Tasks ResultsTuesday, March 24th, 2015 - Being familiar with the system, the network's management company.- Doing photocopies and printing papers - Learn more about the system of the companyWednesday,March 25th, 2015 - Checking–in and checking-out guests- Doing photocopies and printing papers -Know how to check in, check out.Thursday, March 26th, 2015 - Doing photocopies, printing papers.- Handling telephone calls- Checking emails and replying emails - Know how to check in, check out quickly.- Know how to answer telephone friendly and warmly.- Know how to reply emails in best words.Friday, March 27th, 2015 - Handling telephone calls- Checking emails and replying emails-preparing papers and documents - Know how to answer telephone friendly and warmly.- Know how to reply emails in best words.3. Third week ( from March 31st to April 3rd , 2015):I went to the company four days: Tuesday, Wednesday, Thursday and Friday.Working time: - Afternoon : from 1:00pm to 5:00pmDate Tasks Result Tuesday, March 31st, 2015 - Checking–in and checking-out guests- Making photocopies and printing papers - Be able to work on my own as a formal receptionist Wednesday,April 1st, 2015 -Checking–in and checking-out - Making photocopies and printing papers.- Learning how to guests arrive to the room and introduce the rooms of the hotel - Know how to check in and check out in a fast way.Thursday, April 2nd, 2015 - Making photocopies, printing papers.- Handling telephone calls- Checking and replying emails - Be able to receive booking of guests.4. Fourth week ( from April 7th to April 10th , 2015):I went to the company four days: Tuesday, Wednesday, Thursday, and Friday.Working time:- Afternoon : from 1:00pm to 5:00pmDate Tasks ResultsTuesday, April 7th , 2015 - Checking–in and checking-out guests- Making photocopies and printing papers - Be able to work on my ownWednesday,April 8th ,2015 - Handling telephone calls- Checking and replying emails - Be able to work on my ownThursday,
April 9th ,2015 - Checking–in and checking-out guests
- Preparing papers and documents
- Be able to design vouchers for member guests at the hotel
- Be able to prepare for meetings and important events.
Friday,
April 10th ,2015 - Handling telephone calls
- Checking and replying emails
- Be able to reply emails in best words.
I went to the company five days: Monday, Tuesday, Wednesday, Thursday, and Friday.
Working time: - Morning : from 8:00am to 11:30am
- Afternoon : from 1:30pm to 4:30pm
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