Rearrange the following sentences in the correct order of a letter:A) DEAR SIR / MADAM,B) I’M SATISFIED WITH THE STAFF OF THANH BA POST OFFICE . THEY ARE ALWAYS THOUGHTFUL AND COURTEOUS TO CUSTOMERS C) I’M WRITING TO GIVE COMMENTS ON YOUR POST OFFICE’S SERVICESD) YOURS FAITHFULLY,E) I KNOW YOU AND YOUR STAFF HAVE DONE WELL AND THIS LETTER IS WRITTEN IN HOPE THAT YOUR POST OFFICE WILL BE A BEST PLACE13245-STATING THE REASON FOR WRITING LETTERI’M WRITING TO GIVE COMMENTS ON YOUR POST OFFICE’S SERVICES-EXPRESSING YOUR SATISFACTION / DISSATISFACTIONI’M SATISFIEDWITH THE STAFFOF THANH BA POSTOFFICE -EXPRESSING YOUR HOPE / WISHES THIS LETTER IS WRITTEN IN HOPE THAT YOUR POST OFFICE WILL BE A BEST PLACEThere are some more useful expressions of satisfaction and dissatisfactionTASK 2: After a year in the job, the director of Thanh Ba Post Office has invited residents in the neighbourhood to write letters to him describing the quality of the services they have received. Discuss what services the residents can write aboutWhat services?use the pictures and cues to express SATISFACTION or DISSATISFACTION about Thanh Ba Post Office:Thanh Ba Post OfficeAdvanced technology / spacious1) What is Thanh Ba Post Office equipped with?1) I’m satisfied with the Post Office because it is equipped with advanced technology and a spacious place for transactionStaff / well-trained / thoughtful / courteous to customers2)How are the staff of the Post Office?2- I’m pleased with the staff of the Post Office because they are well-trained , thoughtful, and courteous to customersNo one/ keep / motorbikes /bicycles3) How is the security condition of the Post Office?I’m writing to express my dissatisfaction with the security condition of the Post Office because there is no one to keep my motorbike or bicycleExpress money tranfer / speedy / secure4)How are the services of Thanh Ba Post Office ?4) I’m pleased with the services of Thanh Ba Post Office. Especially, the service of express money transfer is very speedy and secureTHE closing HOURS / EARLY5)How are the opening hours of the Post Office?5) The closing hours of the Post Office are too earlyI think it would be better if the Post Office is open until 10pm, so that customers can have more access to your servicesNguyen Van An76 Hoang Van Thu StreetHa Noi cityTHE DIRECTOR OFTHANH BA POST OFFCETask 3: write a full letter , using the ideas discussed in task 2PART 1: STATING THE REASON FOR WRITING LETTERPART 2: EXPRESSING SATISFACTION OR DISSATISFACTIONPART 3: Expressing your hope / wishes- I’M WRITING TO GIVE COMMENTS ON YOUR POST OFFICE’S SERVICES- I’M SATISFIED WITH THE STAFF OF THANH BA POST OFFICE . …….-I’m writing to express my dissatisfaction with…-THIS LETTER IS WRITTEN IN HOPE THAT YOUR POST OFFICE WILL BE A BEST PLACEDEAR SIR:I have been using the services provided by Thanh Ba Post Office for years and I am in response to your call for Customers to express their satisfaction or dissatisfaction towards the Post Office services.Like many other customers,I find your Post Office a well-equipped and reliableaddress. Firstly,I’m impressed by your spacious placefor transaction, the seats are clean. The nine telephone boxes are always available so customers do not have to wait to make their call. More interestingly, I am satisfied with the prices of the servicesAlthough the packing area is large, it has no security guards and I sometimes feel insecure leaving my motorbike there.And the last point I would like to comment on Is the opening hours of the Post Office.I think it would be better if the post officeis open until 11pm so that customers can have more access to your services.I know that you and your staff have done so far for the development of the Post Office.This letter is written in the hope that your PostOffice will be made a better placeYours faithfully,Nguyen Van AnHOMEWORK: write a letter to express the satisfaction / dissatisfaction about Bao Loc Post OfficeTHANK YOU FOR JOINING US !
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