WD My Cloud EX2Personal Cloud Stora

WD My Cloud EX2
Personal Cloud Storage
User Manual
™
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or email
support service at http://support.wd.com. If the answer is not available or if you prefer, please
contact WD at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD Technical Support. Email support is
free for the entire warranty period and our extensive knowledge base is available 24/7. To help us
keep you informed of new features and services, remember to register your product online at
http://register.wd.com.
Accessing Online Support
Visit our product support website at http://support.wd.com and choose from these topics:
 Downloads—Download drivers, software, and updates for your WD product.
 Registration—Register your WD product to get the latest updates and special offers.
 Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and data
recovery information.
 Knowledge Base—Search by keyword, phrase, or answer ID.
 Installation—Get online installation help for your WD product or software.
 WD Community—Share your thoughts and connect with other WD users.
 Online Learning Center — Start here to get the most out of your personal cloud storage
device (http://www.wd.com/setup).
Contacting WD Technical Support
When contacting WD for support have your WD product serial number, system hardware, and
system software versions available.
Registering Your WD Product
Register your WD product to get the latest updates and special offers. You can easily register your
drive online at http://register.wd.com or by using WD My Cloud EX2 personal cloud storage
software.
North America Asia Pacific
English 800.ASK.4wd Australia 1 800 42 9861
(800.275.4932) China 800 820 6682 / [phone]
Spanish 800.832.4778 Hong Kong [phone]
India 1 800 11 9393 (MNTL) / 1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
Europe (toll free)* 00800 ASK4
WDEU
Indonesia [phone]
(00800 27549338) Japan 0120-994-120 / 00531-65-0442
Korea 02 703 6550
Europe [phone] Malaysia [phone] / 1 800 88 1908/[phone]
Middle East [phone] Philippines 1 800 1441 0159
Africa [phone] Singapore [phone] / [phone]/[phone]
Taiwan [phone]/[phone]
* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland,
Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.
WD MY CLOUD EX2 PERSONAL CLOUD STORAGE i
USER MANUAL
Table of Contents
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1
Important User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Recording Your WD Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
About the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the Online Learning Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Pre-installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Installing Drives in the Driveless Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Physically Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting Started Using Online Setup Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Getting Started Without Online Setup Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Accessing Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4
Accessing Your Cloud Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Enabling Cloud Access for the WD My Cloud EX2 Device. . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring Cloud Access for a User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mobilizing Your Files with iOS and Android Mobile Apps. . . . . . . . . . . . . . . . . . . . . . . . . . 23
5
Managing Users, Groups, and Shares . . . . . . . . . . . . . . . . . . . . . . . . . .34
About Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
About Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
About Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6
The Dashboard at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Launching the Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The Dashboard Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Obtaining Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Common Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
7
Backing Up and Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
About Backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Managing a USB Device and USB Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
WD MY CLOUD EX2 PERSONAL CLOUD STORAGE ii
USER MANUAL
Remote Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Internal Backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Cloud Backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
8
Managing Storage on WD My Cloud EX2 . . . . . . . . . . . . . . . . . . . . . . 81
Storage Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
RAID Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Disk Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
iSCSI Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Volume Virtualization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
9
Managing Apps on WD My Cloud EX2 . . . . . . . . . . . . . . . . . . . . . . . . . .97
About Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Managing Apps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
10
Playing/Streaming Videos, Photos, & Music . . . . . . . . . . . . . . . . . . . .101
Media Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Media Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Enabling DLNA and iTunes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Accessing Your Personal Cloud Using Media Players. . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Accessing Your Personal Cloud Using iTunes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
11
Configuring Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Kết quả (Việt) 1:

WD EX2 Cloud của tôiCá nhân mây StorageHướng dẫn sử dụng™WD dịch vụ và hỗ trợNếu bạn gặp bất kỳ vấn đề, xin vui lòng cho chúng tôi một cơ hội để giải quyết nó trước khi trở về điều nàysản phẩm. Kỹ thuật đặt câu hỏi hỗ trợ có thể được trả lời thông qua các kiến thức cơ sở của chúng tôi hoặc emailhỗ trợ các dịch vụ tại http://support.wd.com. Nếu câu trả lời là không có sẵn hoặc nếu bạn muốn, xin vui lòngliên hệ với WD tại số điện thoại tốt nhất được hiển thị dưới đây.Sản phẩm của bạn bao gồm 30 ngày miễn phí điện thoại hỗ trợ trong thời gian bảo hành. Này 30 ngàythời gian bắt đầu vào ngày của bạn tiếp xúc điện thoại đầu tiên với WD hỗ trợ kỹ thuật. Email hỗ trợ làmiễn phí cho thời hạn bảo hành toàn bộ và cơ sở kiến thức rộng lớn của chúng tôi là luôn có 24/7. Để giúp chúng tôiGiữ bạn thông báo về tính năng mới và dịch vụ, nhớ để đăng ký sản phẩm của bạn trực tuyến tạihttp://Register.WD.com.Truy cập vào hỗ trợ trực tuyếnTruy cập vào trang web hỗ trợ sản phẩm của chúng tôi tại http://support.wd.com và chọn từ các chủ đề này: Tải-tải về trình điều khiển, phần mềm và Cập Nhật cho sản phẩm WD của bạn. đăng ký-đăng ký sản phẩm WD của bạn để có được những cập nhật mới nhất và khuyến mại đặc biệt. bảo hành & Dịch vụ RMA — nhận bảo hành, sản phẩm thay thế (RMA), tình trạng RMA và dữ liệuphục hồi thông tin. cơ sở kiến thức-tìm kiếm theo từ khóa, cụm từ hoặc câu trả lời của bạn. cài đặt — cài đặt trực tuyến giúp cho WD sản phẩm hoặc phần mềm của bạn. WD cộng đồng-chia sẻ suy nghĩ của bạn và kết nối với những người dùng khác WD.Trung tâm đào tạo trực tuyến  — bắt đầu ở đây để nhận được nhiều nhất của lưu trữ cá nhân đám mây của bạnthiết bị (http://www.wd.com/setup).Liên hệ với hỗ trợ kỹ thuật WDKhi liên hệ với WD để hỗ trợ có số sê-ri WD sản phẩm của bạn, Hệ thống phần cứng, vàHệ thống phần mềm phiên bản có sẵn.Đăng ký sản phẩm WD của bạnĐăng ký sản phẩm WD của bạn để có được những cập nhật mới nhất và khuyến mại đặc biệt. Bạn có thể dễ dàng đăng ký của bạnổ đĩa trực tuyến tại http://register.wd.com hoặc bằng cách sử dụng WD My Cloud EX2 cá nhân mây líphần mềm.Bắc Mỹ Châu á Thái bìnhAnh 800.ASK.4wd Úc 1 800 42 9861 người(800.275.4932) Trung Quốc 800 820 6682 / + 65 62430496Tây Ban Nha 800. 832. 4778 Hong Kong [phone]Ấn Độ 1 800 11 9393 (MNTL) / 1 800 200 5789 (phụ thuộc)011 26384700 (thí điểm dòng)Europe (điện thoại miễn phí) * 00800 ASK4WDEUIndonesia [phone](00800 27549338) Nhật bản 0120-994-120 / 00531-65-0442Triều tiên 02 703 6550Europe + 31 880062100 Malaysia [phone] / 1 800 88 năm 1908 / + 65 62430496Trung Đông + 31 880062100 Philippines 1 800 1441 0159Africa + 31 880062100 Singapore [phone] / [phone] / + 65 62430496Đài Loan [phone] / + 65 62430496* Số điện thoại miễn phí số là có sẵn trong các quốc gia: áo, Bỉ, Đan Mạch, Pháp, Đức, Ai-Len,Ý, Hà Lan, Na Uy, Tây Ban Nha, Thụy Điển, Thụy sĩ, Vương Quốc Anh.EX2 WD MY CLOUD CLOUD lưu trữ cá nhân tôiHƯỚNG DẪN SỬ DỤNGBảng nội dungWD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IIRegistering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii1Important User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Recording Your WD Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3About the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3About the Online Learning Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Pre-installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Product Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Installing Drives in the Driveless Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Physically Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting Started Using Online Setup Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Getting Started Without Online Setup Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Accessing Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4
Accessing Your Cloud Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Enabling Cloud Access for the WD My Cloud EX2 Device. . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring Cloud Access for a User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mobilizing Your Files with iOS and Android Mobile Apps. . . . . . . . . . . . . . . . . . . . . . . . . . 23
5
Managing Users, Groups, and Shares . . . . . . . . . . . . . . . . . . . . . . . . . .34
About Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
About Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
About Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6
The Dashboard at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Launching the Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The Dashboard Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Obtaining Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Common Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
7
Backing Up and Retrieving Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
About Backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Managing a USB Device and USB Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
WD MY CLOUD EX2 PERSONAL CLOUD STORAGE ii
USER MANUAL
Remote Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Internal Backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Cloud Backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
8
Managing Storage on WD My Cloud EX2 . . . . . . . . . . . . . . . . . . . . . . 81
Storage Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
RAID Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Disk Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
iSCSI Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Volume Virtualization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
9
Managing Apps on WD My Cloud EX2 . . . . . . . . . . . . . . . . . . . . . . . . . .97
About Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Managing Apps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
10
Playing/Streaming Videos, Photos, & Music . . . . . . . . . . . . . . . . . . . .101
Media Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Media Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Enabling DLNA and iTunes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Accessing Your Personal Cloud Using Media Players. . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Accessing Your Personal Cloud Using iTunes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
11
Configuring Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .