- Select a particular firm or product and are to research what is being said on the Internet regarding this company/product. What affects/effects does this type of dissemination of consumer opinions via the Internet have on the company’s marketing strategies? What can the company do to stem the tide of such comments? How does a company defend itself against blatantly untrue consumer opinions?
- Consumers often choose and use brands that have a brand personality consistent with their own actual self-concept, ideal self-concept, or others self-concept. Review your recent purchases of a car, computer, furniture, or clothing and comment on, why you purchased this product, who influenced your purchases, and what does this purchase say about your own self-concept ideas. What is your definition of the “brand personality” of this recent purchase—as compared to the definitions stated in the chapter by Stanford’s Jennifer Aaker?
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