In addition to Ford Motor Company’s Accounts Payable re-engineering example, many excellent case studies in re-engineering exist (see Table 5). At IBM Credit Authorization, for example, the re-engineering process eliminated a multi-step authorization process involving multiple departments and led to the design of a position responsible for making the credit authorization decision. At Xerox Product Development,a concurrent engineering process,using a common integrated database, reduced product development lead times and improved responsiveness to market needs. Proctor and Gamble collaborated with Wal-Mart to manage the inventory of Wal-Mart stores. Hewlett-Packard (HP) reaped substantial cost savings by creating a shared database of centrally-negotiated prices.
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