The process of performance management:Step 1 : from the business plan, identify the requirements and competences the required to carry it outStep 2: Drawing up a performance agreement covering standards, performance indicators and the skills and competences people needstep 3: draw up a performance and development plan with the individual. these record the actions needed to improve performance, normally covering development in the current job. they are discussed with job holders and will cover, typically:the areas of performance the individual feels are in need of developmentwhat the individual and manager agree is needed to enhance performancedevelopment and training initiatives
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