Administration Skills• Excellent verbal and written communicator,adept at drafting correspondence• Copied and filed documents so that workwas correctly documented and all files werecomplete• Great at handling all paperwork accuratelyand neatly• Typed correspondence and performedgeneral clerical duties• Operated busy switchboard and fielded callsof all sorts• Receptionist experience• Responsible for bookkeeping, typing,phones, filing, supply inventory, and generaloffice procedures• Computer literate• Adept at dispatching using both telephoneand radio• 50 wpm on the keyboard• Researched and purchased office equipmentand suppliesCustomer Service and Sales• Track record in winning customer trust• Excellent customer problem-solving skills• Handled customer inquiries and complaints;successfully resolved problems involvingshipping delays and damages• Professional attitude toward customersatisfaction, resulting in an excellentreputation with customers• Served as liaison between corporate clientsand vendors to coordinate schedules andproductionLeadership Skills• Experienced at organizing and taking actionwhen needed• Skilled at making alliances with workers andrecruiting members• Created and implemented strategies to solveproblems such as:• Proven competence in working with others tofocus activity on continuous improvementand cost effective value added work
Management Skills
• Successful supervisor for achievement of
company goals
• Quality, detail, and cost oriented with proven
ability to identify, analyze, and solve
problems
• Demonstrated ability to motivate, increase
productivity while reducing costs through
team building and leading by example
• Qualified to supervise personnel who are
involved with multiple job duties
• Scheduled and directed subcontractors and
employees
• Hired, trained, and supervised work crews
• Owned and operated residential construction
business
• Supervised various successful building
projects
• Ability to balance books and handle finances
in a responsible manner
• Streamlined numerous procedures to
increase office efficiency and effectiveness
• Reviewed work for accuracy and quality, and
ensured compliance with corporate standard
• Experience as Lead Person in factory as well
as overseeing jobs for subcontractors,
including estimating and supervision of
personnel
• Knowledge of labour laws and union
contracts
• Planned work and supervised a crew doing
layout, fabrication and welding activities
Manual Labour
• Hands-on knowledge of virtually all phases of
construction
• Able to interpret blueprints, estimate costs,
and bid jobs
• Ability to perform comprehensive bench
repair, adjustment, overhaul, modification
• Able to perform maintenance in an effective
manner
• Complete set of tools and equipment
• Adapt readily to both domestic and foreign
car repair
• Eight years experience in automotive
diagnosis and repair
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