The Ordination & Regulations for Front office Department
1. Always keep in your mind working time.
2. Ready for you to work at your workplace in the least 15 minutes before schedule and sign in - sign out in the assigned book.
3. You should always be well the trained, uniform need be neat and clean, correct clothing and nametag should be worn at all times. Cut nails every week
4. Greet your coworkers when you first arrive at your workplace.
5. No food and drink, no chewing gum, no chatting, no smoking around working area.
6. Greet guests politely and friendly, the mouth always smile every time you see them. If you know the name, greet them by name, if you do not know the name use Sir or Madam every time.
7. Be polite to guests and coworkers but do not exceed the limits of courtesy and politeness.
8. The responsibility of job is top. Never leave your workplace when nobody else stayed there.
9. Be ready Pick up the telephone at your station when it ring 3 times
10. Always Smile, the eyes always view with a nice eyes
11. When you leave your station, inform your coworker where you be and when you will be back.
12. Check careful the back office board everyday.
13. Do not leave your shift until you have been replaced.
14. Staff who can’t come to work must phone to your supervisor at least 10 hours before the shift starts.
15. Changing days or shifts off with other employees must to the approved of your supervisor.
16. All equipment should be used carefully and routines maintenance it.
17. The area of working must be kept clean and neat all the time
18. When you off duty or have finished the shift and never around the working area.
19. Report all uncommon situations swiftly to your supervisor