1. A delay in reaching a decision is a not a reflection of a Japanese person’s inefficiency.A French businessman explained, “It is difficult to deny that the Japanese take time to reach a decision, however this is by no means a reflection of inefficiency. Rather, it has to do with a difference in the decision making process.”He then went on to give an example. “Let’s say you have a financial budget of 500,000 yen. You’re looking to request the work of an outside company and have two months to complete the task. Imagine that you have the option of considering four different companies. Company A estimates that it can complete the work in two months for 500,000 yen. Company B estimates 2.5 months at 480,000 yen. Company C estimates two months at 490,000 yen. Lastly, company D estimates over a course of a month and a half that it can complete the project for 50,000 yen.“In the case of the French company, company A and B would be dismissed as possible contenders almost immediately, with only C and D remaining. However, from a Japanese perspective one would consider each company on their individual merits. Increase the budget by 500,000 yen or extend the work for an extra two weeks, are factors that would also enter into the consideration process. Ultimately, the priority lies with the company that provides the best service. Therefore for the Japanese, the entire decision making process takes considerably longer.”
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