1/ Introduction on the selected organization: name, products and services of organization. Description of roles of communication.2/ Identification of functions of communication including information, education and persuasion: detail and clear.3/ Analysis on roles of communication in the organization: advantages and disadvantages of each role.4/ Suggestions on the solutions to ehance the effectiveness of communication roles in the organization: discover ways to improve roles of effective communication in organization in developing mutual understanding and controlling conflict in personal relation at the workplace. Detailed and clear with relevant facts and references.5/ Summary: clear summary of the roles of communication and gave detailed suggestions of solutions.
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