During the systems planning phase, the IT team reviews a proposal to determine if it presents a strong business case. The term business case refers to the reasons, or justification, for a proposal. A strong business case suggests that the company should pursue the alternative, above other options, because it would be in the firm’s best interest to do so. To analyze the business case for a specific pro- posal, the analyst must consider the company’s overall mission, objectives, and IT needs.This chapter begins with a discussion of strategic planning, because the IT team must understand, sup- port, and help plan long-term strategic goals. Along with financial, marketing, and human resources, companies need information technology to achieve growth and success.Systems development typically starts with a sys- tems request, followed by a preliminary investiga- tion, which includes a feasibility study. You will learn how systems requests originate, how they are evaluated, and how to conduct a preliminary inves- tigation. You also will learn about fact-finding techniques that begin at this point and carry over into later development phases. Finally, you will examine the report to management, which con- cludes the systems planning phase.
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