The "typicals" that evolved at stage 2 and 3 are now consolidated and complementedinto full-blown general and consistent images of the counterpart. These images arestereotypical, highly fixed and are very resilient to change through new information.Such images serve an important role in providing a sense of orientation: one has thefeeling of knowing what to expect from the environment. Conflict parties start toattribute collective characteristics both to members of the other side and to in-groupmembers. Individuals are perceived to have certain characteristics (such asunreliability, incompetence, bossiness, etc.) only by virtue of belonging to a specificgroup.
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