(continuing membership) of relevance to an entity (organization). The idea of bindingthe individual to the organization (Allen & Meyer, 1990) is relevant in the currentresearch context and appears appropriate for the conceptualization of continuancecommitment within a retail network of geographically dispersed stores. The challengemight be viewed as the transformation of a good buyer-seller relationship into a brandpartnership, or moving from a ‘transactional’ to ‘relational’ relationship (Kumar, 1996).Chang (1999) suggests that new members of an organization evaluate whether a companyhas fulfilled the psychological contract, which has been viewed as a perceptual beliefabout what employees believe they are entitled to receive (Robinson, 1996). In businessto business environments, contractual arrangements are viewed as one of the mainmechanisms of maintaining relationships (Anderson & Weitz, 1992). The effect ofcontracts is that they both limit the alternatives available to partners, and they alsoimpose switching costs on partners in the event that they decide to exit the relationship(Fullerton, 2005). Allen & Meyer (1990) suggest that such a dependency is notconducive to the development of prosocial behaviours, including advocacy. In a laterstudy, they also found that the perceived availability of alternatives will be negativelycorrelated with continuance commitment (Meyer & Allen, 1997).
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