Dear all,
We will do machine migration from ebet to ITG advantage as the below Schedule.
So everyone please get in to track and keep follow up on everyone responsibility.
SM = Operation ( no issue, everything move according as plan)
Sabil & Peter = Hardware (should deal with harry and team)
If you guys don’t have any information please come forward to gather the information or please email me if you guys don’t have any sufficient information. Everyone please take note this is
Very big project I don’t want spend my time to push each of you to do your work and reminding your responsibility. Each one of you in this mail carrying manager position so act as managers.
SM = Please Cross check on your operation matters, I still hold you guys the closing procedure maybe later today will have one quick meeting to discuss and finalise the closing procedure.
Sabil & Peter = ( if I talk to peter means I assume that I talk to sabil too if I talk to sabil I assume I talk to peter too hope you guys pass message each other coz I can’t update each one of you one by one for this period since the schedule is very tight ) = Tomorrow morning 10.00 am will do one short meeting with IGT team.
Please take note on 24 march 3.00 am will start machine migration,
Sabil & Peter
1. As arranged, every involve technician should be in the site before 4.30 am.
SM
1. Morning shift please put notice for player that on Monday 23 march 2015 that our club will close on 24 march 2015 3.00 am to 12.00 pm.
2. Brief everyone on the Ticket -in and Ticket - out process.
3. Hand pay process ( insert attendant card to do Payout and insert supervisor card to confirm the Payout).
4. The member card still can use in two system ( same member card in ETG ( Ebet) and Slot ( Advantage)) for day one and day two . third day all will be in advantage system.
Yvonne
1. Get prepare your team to look into all the matter that can affect the daily operation.
Below are willy mail earlier for the machine migration. Please take note.
Currently, we have divided our machines into Sections and Banks as your System format
We have 5 Sections numbered from 1 to 6 and we would like to plan machines migration order according to this layout
Please refer attached picture for more information
We will do migration base on this Sections layout as below order:
In the first night (Slot machines migration) 24 march 2015 3.00am
_ Section 3: Bank 2, bank 3
_ Section 6: Bank 5, bank 4, bank 2, bank 1
_ Section 5: Bank 7, bank 4, bank 1
_ Section 1: Bank 3, bank 2, bank 1
In the second night (Tables and Roulettes migration) 25 march 2015 time to be confirm.
_ Section 6: Bank 6, bank 3
_ Section 5: Bank 3, bank 2, bank 6, bank 5
_ Section 3: Bank 5, bank 4, bank 1
Regards,
Manimaran Ramalingam | General Manager - Palazzo Club
Sheraton Saigon Hotel & Towers | 4th Floor | 80 Dong Du Street | District 1 | Ho Chi Minh | Vietnam
Telephone +84 8 3827 6049 Ext. 8045 | Facsimile +84 8 3827 6053 | Mobile +84 90 853 9669
Manimaran@palzzovn.com
From: Neo.Loo Sin [mailto:LooSin.Neo@IGT.com]
Sent: Tuesday, 17 March, 2015 10:34 AM
To: Willy Nguyen
Cc: 'maran'; 'sabil'; 'chil'; 'chris'; 'Tony'; 'Peter Doi'
Subject: RE: Layout bank machines of Palazzo club update date 14 march 2015
Hi Willy,
No worry. Thanks for the update and see you tomorrow.
Regards,
Neo
Project Manager | IGT Asia Pte Ltd | International Game Technology
1 Changi North Street 1, #02-01 | Singapore 498789
Office: +65 6521 6315
Mobile: +65 9456 5351
loosin.neo@igt.com
From: Willy Nguyen [mailto:willy@palazzovn.com]
Sent: Tuesday, March 17, 2015 10:50 AM
To: Neo.Loo Sin
Cc: 'maran'; 'sabil'; 'chil'; 'chris'; 'Tony'; 'Peter Doi'
Subject: RE: Layout bank machines of Palazzo club update date 14 march 2015
Dear Neo
I’m sorry for my mistake in previous plan
Please refer below for updated plan:
In the first night (Slot machines migration)
_ Section 3: Bank 2, bank 3
_ Section 6: Bank 5, bank 4, bank 2, bank 1
_ Section 5: Bank 7, bank 4, bank 1
_ Section 1: Bank 3, bank 2, bank 1
In the second night (Tables and Roulettes migration)
_ Section 6: Bank 6, bank 3
_ Section 5: Bank 3, bank 2, bank 6, bank 5
_ Section 3: Bank 5, bank 4, bank 1
Thank you for your help
Best regards,
Nguyen Minh Hieu (Willy) | IT Team - Palazzo Club
Sheraton Saigon Hotel & Towers | 4th Floor | 80 Dong Du Street | District 1 | Ho Chi Minh | Vietnam
Telephone +84 8 3827 6049 Ext. 8038 | Facsimile +84 8 3827 6053 | Mobile +84 90214 0412
From: Willy Nguyen [mailto:willy@palazzovn.com]
Sent: Monday, March 16, 2015 8:34 PM
To: 'loosin.neo@igt.com'
Cc: 'maran'; 'sabil'; 'chil'; 'chris'; 'Tony'; 'Peter Doi'
Subject: RE: Layout bank machines of Palazzo club update date 14 march 2015
Dear Neo
Currently, we have divided our machines into Sections and Banks as your System format
We have 5 Sections numbered from 1 to 6 and we would like to plan machines migration order according to this layout
Please refer attached picture for more information
We will do migration base on this Sections layout as below order:
In the first night (Slot machines migration)
_ Section 3: Bank 2, bank 3, bank 4
_ Section 6: Bank 5, bank 4, bank 2, bank 1
_ Section 5: Bank 7, bank 4, bank 1
_ Section 1: Bank 3, bank 2, bank 1
In the second night (Tables and Roulettes migration)
_ Section 6: Bank 6, bank 3
_ Section 5: Bank 3, bank 2, bank 6, bank 5
_ Section 3: Bank 5, bank 3, bank 1
Please review this plan and let me know if you have any concern or find out anything doesn’t good
Best regards,
Nguyen Minh Hieu (Willy) | IT Team - Palazzo Club
Sheraton Saigon Hotel & Towers | 4th Floor | 80 Dong Du Street | District 1 | Ho Chi Minh | Vietnam
Telephone +84 8 3827 6049 Ext. 8038 | Facsimile +84 8 3827 6053 | Mobile +84 90214 0412
From: Peter Doi [mailto:doi@palazzovn.com]
Sent: Saturday, March 14, 2015 10:26 AM
To: loosin.neo@igt.com
Cc: 'maran'; sabil; Willy Nguyen; chil; chris; Tony
Subject: RE: Layout bank machines of Palazzo club update date 14 march 2015
And about the space inside slot machines.
From: Peter Doi [mailto:doi@palazzovn.com]
Sent: Saturday, 14 March, 2015 8:44 AM
To: 'loosin.neo@igt.com'
Cc: 'maran'; sabil; Willy Nguyen; chil (chil@palazzovn.com); chris; Tony
Subject: Layout bank machines of Palazzo club update date 14 march 2015
Dear, Mr. Neo
I would like sent to your Palazzo layout bank current machines.
Please help refer this for planning connect new IGT system for next week.
Thanks & Regards
Peter
Technician Team - Palazzo Club
Sheraton Saigon Hotel & Towers | 1st Floor | 80 Dong Du Street | District 1 | Ho Chi Minh
Mobile +84 0937 436 514
doi@palazzovn.com
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