Thus, several companies, such as Motorola, IBM,General Motors, Xerox, Ford, and Toyota, formed partnering relationships with suppliers and customers to practice TQM. Other programs such as "just-in-time" (JIT) supply and "materials-resource planning" (MRP) have also made use of interdependent relationships between suppliers and customers (Frazier, Spekman, & O’Neal, 1988).
đang được dịch, vui lòng đợi..
