The Cultural AssessmentIn order for the space designer to make the best choices among the myriad combinations of physical elements involved in an office design, he or she needs to understand company values, attitudes, assumptions, beliefs, and behaviors. Unfortunately these components of culture are extremely difficult for a company to articulate as many are taken for granted, unwritten, unspoken, and even undetectable most of the time. Imagine trying confidently to tell a designer what your company stands for, expects, remembers, idealizes, and represents. And even if you could do this sufficiently, how consistent would your responses be with the others with whom you work— those that you manage and manage you. Organizational culture is inherently (and notoriously) slippery. Fortunately, through a quarter century of inquiry, researchers have been able to provide frameworks and approaches to understanding that have a track record of being both valid and reliable. One such instrument, which has been tested in scholarly investigations with tens of thousands of employees in thousands of businesses, is the Organizational Culture Assessment Instrument developed by Kim S. Cameron and Robert E. Quinn. In addition to its wide acceptance in the academic world, it has been embraced by practitioners and cultural change agents across the globe.This instrument assesses six critical aspects of organizational culture and is taken by individuals from across the company — ideally, by everyone within the company. From these data, both the company culture and departmental or workgroup cultures may be classified as one of four organizational cultural types: Control (hierarchy), Collaborate (clan), Create (adhocracy), or Compete(market). From these different cultures (and accounting for the fact that groups might share traits from all them) we can make specific associations to the physical environment.
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