Executive Summary
The Enchanted Vineyard is a charming Bed & Breakfast located in the Lorane Valley, outside of Eugene, Ore. The valley is well known for its beauty and concentration of vineyards and wineries. The B&B will be run by Missy Stewart in the Stewart's newly renovated home. The Inn itself is a work of art. Each of the five guest rooms have walls that are 65% glass providing a breathtaking view of the valley. In addition to the views, the Inn offers a huge patio and vineyard for the guests to explore.
The Enchanted Vineyard Bed & Breakfast has two competitive advantages that will ensure profitability. The first is Missy's unrelentless attention to personal service. Missy recognizes that her most important job is to pamper the guests, allowing them to have an excellent stay. The other sustainable competitive advantage is the facilities, handcrafted and simply beautiful. The house and adjoining land are magnificent.
Missy will turn leads into customers through attention to callers on the phone and through the use of a comprehensive website with all details of the bed & breakfast experience listed therein. The Enchanted Vineyard Bed & Breakfast will begin to make a profit by month nine and will grow steadily from month to month.
Situation Analysis
The Enchanted Vineyard Bed & Breakfast is a start-up business. Marketing is critical to its success and future profitability. The B&B offers an exquisite country setting B&B, just a few minutes outside of Eugene in the Lorane River Valley. The basic market need is a delightful B&B serving the Eugene area. The physical structure that houses the B&B has been specially engineered to please the most discriminating travelers.
Market Summary
The Enchanted Vineyard Bed & Breakfast possesses good information about the market and knows a great deal about the common attributes of the most prized and loyal customers. The Enchanted Vineyard Bed & Breakfast will leverage this information to better understand who is served, their specific needs, and how The Enchanted Vineyard can better communicate with them.
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