Wiping your device permanently deletes the data from your device, including contacts, apps, and photos. Depending on your encryption settings, the data on your media card is also deleted. This action can’t be undone.If your device is running BlackBerry 7.1 or earlier, some data can’t be backed up using BlackBerry Protect. Data that can’t be backed up includes apps, photos, and email messages. Wiping your device permanently deletes this data from your device.If your device has the anti-theft feature turned on, after wiping your device, someone else can’t set up the device without knowing your BlackBerry ID.If you want to give this device to someone else to set up and use, remove this device from the BlackBerry Protect website.After wiping your device, you will not be able to use the BlackBerry Protect website to help find your device.
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