• Known and Identified Errors provides an update on the two distribution errors made public earlier in the year and the results of the analysis performed to validate DOR’s related adjustments. Additionally, this section explains DOR’s remediation efforts and additional issues that will require analyses that extend beyond the scope and timing of the Controls and Performance Audit. • Organizational Wide Opportunities for Improvement provides a number of opportunities that cross both the operational and infrastructure key business processes and if not addressed will have impact on the Organization’s capabilities to administer and report revenue for Indiana State Government. Generally, these organizational wide observations relate to one of the following building blocks for the Organization: Strategy/Governance, Process, People, and Technology.
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