• Article 10 (Withdrawal of Subscription and Refund)
① If the Client desires to withdraw from the subscription, he/she must clearly state the reason for such withdrawal in a written document
that bears the Client’s personal information, within fifteen days from the day on which the Subscription Form was filled out, and submit it
to the Company directly.
② Should the Client submit the statement of withdrawal after fifteen days have passed from the day on which the Subscription Form was filled out, the Company will not, for any reason, refund any part of the payment received from the Client; provided that the Company will refund part or all of the payment it has received from the Client pursuant to the criteria set forth in [Schedule 1] in cases where:
1 the Client who has signed and/or impressed seal on the Subscription Form withdraws the subscription before sampling of blood and adipose tissues without any cause;
2 the Client withdraws after sampling of blood and adipose tissues without any cause;
3 the stem cells separated from the Client’s blood and adipose tissues have turned out inappropriate for storage due to its number falling below the criteria set by the Company;
4 the Client has failed to sign or impress seal on the Subscription Form, and as a result thereof this Agreement is withdrawn within thirty days;
5 the Client’s adipose tissues that have been provided or sampled suffer a contamination for any reason and Company, finding them
unsuitable for extracting the stem cells therefrom or storing such stem cells if extracted, notify the Client thereof; or
6 any fatal damage is found on the deposited stem cells due to the Company’s fault including but not limited to negligence in exercising care of the place of storage such as nitrogen tank, and the Company notify the Client thereof.
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