Dear Tuan Do:Thank you for contacti

Dear Tuan Do:

Thank you for contacting Wells Fargo. My name is Colin, and it is my
pleasure to assist you today.

I certainly understand the request to place a stop payment on the debit
card transaction in the amount of $72.86 from TLN*DealHippo 800-6437532,
on 07/13/2015, after stating that the merchant is a fake company.

Ensuring that you have the best possible banking experience is of the
utmost importance to us, I will do everything that I can to assist you.

Stop payments can only be placed on recurring card purchases. Our
records show that this purchase is not a recurring card purchase.

As a result, to help resolve this issue for you as soon as possible, I
personally opened a claim with our ATM and Debit Card Claims department.
Your claim will be assigned to a Claim Specialist for additional
research. Our Claim Specialists are experts at researching and resolving
all disputed transactions made with debit cards and ATM cards.

Please keep this Claim Number for your records, 10726152622.

If written confirmation is required, a form will be sent to you. Within
10 business days your claim will be resolved or your account will be
temporarily adjusted. Any associated fees charged to the account will be
refunded by the claims department once the claim is settled, if
applicable.

In order to protect your account, and to prevent additional unauthorized
purchases, the card number ending in 9793 will be blocked and may be
closed by the claims department. It's important that you contact our
Claims Assistance Center at 1-800-548-9554 immediately so they can work
with you.

Claims specialists are available to assist you Monday through Friday
from 4:00 a.m. to 7:00 p.m. and Saturday from 5:00 a.m. to 5:00 p.m.,
Pacific Time. Also, because you are a Wells Fargo Online Banking
customer, you will also receive status notifications regarding your
claim delivered directly to your Message Center and the email address we
have on file for your account.

One of the benefits of banking with Wells Fargo is WellsProtect; which
is automatically included with your account. With WellsProtect you are
not liable for unauthorized transactions if your card is lost or stolen,
as long as you contact Wells Fargo as soon as you discover that theft,
loss, or unauthorized use has occurred.

If you have any questions or would like to dispute a transaction, you
may call us anytime at 1-800-TO-WELLS (1-800-869-3557).

On behalf of Wells Fargo, thank you for your business. We are happy to
have you as our customer and appreciate the opportunity to assist you
today.

Sincerely,
Colin M
Wells Fargo Online Customer Service