Greetings!! Thank you for contactin

Greetings!!

Thank you for contacting Identity & Access Management – Accounts team.

PLEASE NOTE: Identity Account Services (Accounts) team does not have the ability to create new accounts or reactivate accounts unless authorized by the appropriate HR Operations groups. If your query is about the status of the user account or you need to reactivate an account which was not extended in time, please contact:
ASKHR@microsoft.com for all FTE accounts
EXTOPS@microsoft.com for all external resources accounts


All URGENT Termination requests should be sent to URGTERM alias and should not be marked only to Accounts, that will ensure other teams like GSAM are disabling building access for users.
If you are inquiring about the logon information status for a New Account Creation/Reactivation and the setup information** has been sent to Accounts by the appropriate Headcount/HR Operations group, feel free to engage us (send mail to: accounts@microsoft.com) and we will get back to you with a status on your inquiry as quickly as possible.
If you are inquiring about a New Account Creation/Reactivation and the setup information** has not been processed yet, please ensure you are contacting one of the following group aliases as appropriate.
FTE and Intern creations - NEWSETUP (send mail to: askhr@microsoft.com)
External Staff (Agency Temps, Business Guests, Vendors) creations - EXTOPS (send mail to: extops@microsoft.com)
For Password related issues, please contact your Local Helpdesk. They have a Password Reset Tool to reset the passwords. The Accounts Team cannot reset / regenerate passwords.
Do you know you can change your expired or forgotten corporate network (domain) password without calling Helpdesk? Learn how at https://microsoft.sharepoint.com/sites/itweb/Identity/idweb/Pages/Network-Password-Reset.aspx
For requests related to Non-user accounts or system accounts, you can submit a request directly at http://aka.ms/plusrequests
Please visit Accounts SharePoint portal to know more information about the services Identity Accounts Services team provides, our SLA and Priority on different requests and information on different processes like Alias rename, domain moves, RAS FAQ, BCM RAS, Account merge, System account creation process & links to standard forms to engage our team.
We encourage you to visit our updated RAS FAQ Site that provides immediate answer to most of your generic RAS queries.

IMPORTANT NOTE : If you have any urgent/high priority requests to be completed and have not received any response from ‘accounts’, please send out an email by clicking on the following link mailto:accounts?subject=URGENT!! Request please prioritize [Mention existing ticket number if any or the subject of the issue], and we will get your request prioritized.

Have a Nice Day!!

Thank you,
Identity Accounts Services.