Section1: The World of RetailingIntroduction to the World of RetailingStore-Based RetailingElectronic and Nonstore Retailing• Nonstore versus Store-Based Retailers• Retailing StragetySection 2: Retail Market StragetyRetail market stragety• What is retail strategy?• International growth opportunitiesRetail Locations• Types of retail locations• Location and Retail strategyOrganization structure and human resource management• Retail organization structures• Retail organization design issuesBOOK2:Part1: Introduction to retailingChapter 1: Perspectives on Retailing• What is retailing• The nature of change in retailing• Categorizing retailers• Appendix A: Career in RetailingPart2: The retaingling environmentChapter 3: retail customers• Prychographic trends• Consumer behavior modelChapter4• Type of competition• Future changes in retail competition• Trends in international retailingPart3: Location analysisChapter7: retail locationsPart4:Chapter 9: merchandise buying and handlingChapter 10: merchandise pricingChapter11: advertising and promotionChapter 12: • Retail selling management• The retail sales processChapter13: store layout and design• Store design• Visual communicationsChapter14: retailing of servicesChapter15: managing human resourcesChaper16: retail information systerms
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