Dear hong ha tranGreetings from BEST WESTERN Grand Hotel!We regret to inform you that the reservation is on insecure status as the cardholder name of the provided credit card is different from the name of the booking. Therefore, in order to secure the reservation on guaranteed basis, kindly provide another credit card which the card holder MUST be SAME NAME as the booking of the name of the booking. Room space will be automatically released on 18-SEP-2016 , if we are unable to hearing from you. Thank you for your understanding.Should you need further assistance , please feel free to contact us.
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