Report Layout Our report is organized in five main sections. The Background section provides a look into the events that led to OMB hiring Deloitte & Touche to conduct the Risk Assessment and Controls and Performance Audit. The Executive Summary provides an overview of the challenges faced by DOR, the procedures performed, identified strengths exhibited by DOR, and the identified opportunities to improve. The Scope and Methodology section provides detail as to what processes were reviewed and what testing methods were utilized while the Opportunities for Improvement section discusses each of the significant issues identified. Finally, the Appendix provides a risk map of DOR’s eighteen key business processes and subprocesses updated to reflect the risks for each at the conclusion of the Controls and Performance Audit.
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