computerized reservation systema computerized reservation system controls not only room availability but also the whole process of reservations. when a request for a reservation is received, the reservation details are stored in the computer. in this way, it is possible to keep a record of all reservation details, as well as maintain a tight control of the number of room available. in some cases, the computer can be programmed to refuse any further bookings when a hotel is fully booked, and create a waiting list for any subsequent reservations. it is also possible to program computer systems to make reservation information available to many reservations clerks at the same time.in a computerized system, roo available will appear on the visual display unit (VDU) of the computer terminal or in print, and reservations clerks have easy access to this information whenever they need.a computerized system has the advantage that it is capable of generating reservation reports in a short period of time. these may include, for example, the daily arrivals, stay-over and departure list, projected estimated revenue, and summary reports on booking by room type or sleeper forecasts. these reports are essential to the hotel management in the planning of their operations.
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