Location One [Spanish] A: Where are the coats?
B: Right here on the ground floor. The coat department is in the back of the store, right in front of the elevators.
A: Back of the store? Thanks. Oh. And the restrooms?
B: In the basement, near the elevators.
A: Thanks!
B: No problem.
Location Two [Indian]
A: Yes, sir. How can I help you?
B: I’m looking for the shoe department.
A: Men’s or women’s?
B: Children’s, actually.
A: The children’s department is upstairs. Take the escalator to the second floor and walk to the back of the store. It’s right there. You’ll see it.
Location Three [U.S. regional]
A: Excuse me. Where’s the restaurant?
B: There are two restaurants, sir. There’s a coffee shop and a self-service buffet.
A: The coffee shop.
B: That’s downstairs in the basement.
A: How do I get there?
B: Just take the escalator and turn right when you get off.
Location Four
A: Excuse me, ma’am. Where is the lingerie department? I’d like to buy something special for my wife.
B: The lingerie department is on the top floor, in the front of the store. Just go up the stairs and turn right.
Location Five
A: I’m looking for purses.
B: Purses? They’re in accessories.
A: Where’s that, please?
B: Go straight down the hall. It’s just after you pass the escalators. A: Thanks!
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