3. “Breakfast Inclusive Packages Rates”Breakfast inclusive packages can either be controlled with coupons or through the PMS system.1. PMS systema The Front Office needs to set up a rate code, breakfast inclusive.b When the guest makes a relevant reservation the code will be applied.c An in-house list will be printed at the end of the day showing the applicable package for the guest for breakfast.d The guest should be asked for their room number while being seated and checked to the in-house guest list.e A guest docket should be prepared and signed by the guest and the guest advised that this will not event in an additional charge.2. Couponsa Printed Breakfast coupons must contain the Hotel name, pre-printed control numbers and a blank line for date.b Coupons will be issued to each Guest Service Representative by the General Cashier and recorded on a control log, indicating the Guest Service Representative’s name, date and numerical tickets issued.c Coupons will be provided to each adult occupant paying the “qualified”.d Each coupon is redeemable for one full breakfast, or any portion thereof (i.e., coffee and a Danish, cereal, etc.). The server/cashier will ring up each sale using existing procedures.A breakfast buffet should be recorded as such; coffee and Danish would be rung up and settled as such, etc. It is the server’s responsibility to confirm each coupon contains a valid date.e Each valid coupon will be accepted as payment and tendered through the POS. All coupons must be voided by drawing a line across, or stamping, each one at time of use. The coupons should be stapled to the appropriate guest check.f Each night, the auditors will schedule and allowance the F&B revenues and taxes associated with this program.g Periodically, Accounting should audit the program to ensure coupons are only provided to qualifying customers, only non-expired coupons are being accepted in the restaurant.3. Allocation Rate (for breakfast)1. Breakfast internal allocation rate for Room including breakfast (ABF package) needs to be set at the following rates unless there is an agreed exception2. Recommended allocation rate will be calculated as 50% of the retail price of the breakfast buffet price.3. The rate for each hotel must be reviewed/agreed upon on a yearly basis and implemented accordingly.4. All breakfast inclusions, whether contractual or as special offers (tactical promotions, advance purchase, early bird programs, etc…), will be deducted from the room rate even though as promoted as free, allocation for breakfast is to be as mentioned/set.
đang được dịch, vui lòng đợi..
