Although the institutional thought of marketing was later modified by the organizational dynamics viewpoint, and marketing thinking was influenced by other social sciences, such as psychology, sociology and anthropology, exchange remained and still remains the central tenet of marketing (Alderson, 1965; Bagozzi, 1974, 1978, 1979; Houston, 1994; Kotler, 1972). Formal marketing theory developed around the idea of exchange and exchange relationships, placing considerable emphasis on outcomes, experiences and actions related to transactions (Bagozzi, 1979).
đang được dịch, vui lòng đợi..
