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Broken heart, rated 5 for problem s
Broken heart, rated 5 for problem solving - R710 Nov 24: Hot water in shower not properly regulated. Hot and cold water cannot be controlled too well, not mixing well, either too hot or warm. It cannot be set to guest preferred temperature. Another dislike is the jacuzzi area at the pool site does not have hot water.
Quality alert, rated 4 for problem solving - R610 Nov 18: Consistency was lacking:1. the rooms were not consistently clean properly or supplied consistently. We stayed for a week. For eg. we had dropped a peanut shell on the floor and noticed it after the maid came the next day. Some days they took the dirty glasses and some days they did not. At no time did they replace the glasses taken away. 2. We paid extra for the breakfast option and found the staff did not understand our simple requests in English - We also found that on the first 2 days the staff would come by and regularly remove our dishes and would ask to refill our coffee after the 2nd day I was a pro at getting my own from the machine and placing my dishes on an empty table. 3. the biggest irritant to me personally was the staff consistently counting the number of plates or glasses we had in the room - we would go out a night and by fresh fruit - get a plate and knife from the service staff and when we asked the following night they would tell us we had X in the room when in fact the maids had already taken it during the day.
Quality alert, rated 4 for problem solving - R610 Nov 18: Consistency was lacking:1. the rooms were not consistently clean properly or supplied consistently. We stayed for a week. For eg. we had dropped a peanut shell on the floor and noticed it after the maid came the next day. Some days they took the dirty glasses and some days they did not. At no time did they replace the glasses taken away. 2. We paid extra for the breakfast option and found the staff did not understand our simple requests in English - We also found that on the first 2 days the staff would come by and regularly remove our dishes and would ask to refill our coffee after the 2nd day I was a pro at getting my own from the machine and placing my dishes on an empty table. 3. the biggest irritant to me personally was the staff consistently counting the number of plates or glasses we had in the room - we would go out a night and by fresh fruit - get a plate and knife from the service staff and when we asked the following night they would tell us we had X in the room when in fact the maids had already taken it during the day.
0/5000
Broken heart, rated 5 for problem solving - R710 Nov 24: Hot water in shower not properly regulated. Hot and cold water cannot be controlled too well, not mixing well, either too hot or warm. It cannot be set to guest preferred temperature. Another dislike is the jacuzzi area at the pool site does not have hot water.
Quality alert, rated 4 for problem solving - R610 Nov 18: Consistency was lacking:1. the rooms were not consistently clean properly or supplied consistently. We stayed for a week. For eg. we had dropped a peanut shell on the floor and noticed it after the maid came the next day. Some days they took the dirty glasses and some days they did not. At no time did they replace the glasses taken away. 2. We paid extra for the breakfast option and found the staff did not understand our simple requests in English - We also found that on the first 2 days the staff would come by and regularly remove our dishes and would ask to refill our coffee after the 2nd day I was a pro at getting my own from the machine and placing my dishes on an empty table. 3. the biggest irritant to me personally was the staff consistently counting the number of plates or glasses we had in the room - we would go out a night and by fresh fruit - get a plate and knife from the service staff and when we asked the following night they would tell us we had X in the room when in fact the maids had already taken it during the day.
Quality alert, rated 4 for problem solving - R610 Nov 18: Consistency was lacking:1. the rooms were not consistently clean properly or supplied consistently. We stayed for a week. For eg. we had dropped a peanut shell on the floor and noticed it after the maid came the next day. Some days they took the dirty glasses and some days they did not. At no time did they replace the glasses taken away. 2. We paid extra for the breakfast option and found the staff did not understand our simple requests in English - We also found that on the first 2 days the staff would come by and regularly remove our dishes and would ask to refill our coffee after the 2nd day I was a pro at getting my own from the machine and placing my dishes on an empty table. 3. the biggest irritant to me personally was the staff consistently counting the number of plates or glasses we had in the room - we would go out a night and by fresh fruit - get a plate and knife from the service staff and when we asked the following night they would tell us we had X in the room when in fact the maids had already taken it during the day.
đang được dịch, vui lòng đợi..
Broken heart, rated 5 for problem solving - R710 Nov 24: Hot water in shower not properly regulated. Hot and cold water cannot be controlled too well, not mixing well, either too hot or warm. It cannot be set to guest preferred temperature. Another dislike is the jacuzzi area at the pool site does not have hot water.
Quality alert, rated 4 for problem solving - R610 Nov 18: Consistency was lacking:1. the rooms were not consistently clean properly or supplied consistently. We stayed for a week. For eg. we had dropped a peanut shell on the floor and noticed it after the maid came the next day. Some days they took the dirty glasses and some days they did not. At no time did they replace the glasses taken away. 2. We paid extra for the breakfast option and found the staff did not understand our simple requests in English - We also found that on the first 2 days the staff would come by and regularly remove our dishes and would ask to refill our coffee after the 2nd day I was a pro at getting my own from the machine and placing my dishes on an empty table. 3. the biggest irritant to me personally was the staff consistently counting the number of plates or glasses we had in the room - we would go out a night and by fresh fruit - get a plate and knife from the service staff and when we asked the following night they would tell us we had X in the room when in fact the maids had already taken it during the day.
Quality alert, rated 4 for problem solving - R610 Nov 18: Consistency was lacking:1. the rooms were not consistently clean properly or supplied consistently. We stayed for a week. For eg. we had dropped a peanut shell on the floor and noticed it after the maid came the next day. Some days they took the dirty glasses and some days they did not. At no time did they replace the glasses taken away. 2. We paid extra for the breakfast option and found the staff did not understand our simple requests in English - We also found that on the first 2 days the staff would come by and regularly remove our dishes and would ask to refill our coffee after the 2nd day I was a pro at getting my own from the machine and placing my dishes on an empty table. 3. the biggest irritant to me personally was the staff consistently counting the number of plates or glasses we had in the room - we would go out a night and by fresh fruit - get a plate and knife from the service staff and when we asked the following night they would tell us we had X in the room when in fact the maids had already taken it during the day.
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